Niagara Health is receiving international recognition for two of its mental health programs
Niagara Health is receiving praise for two of its mental health programs.
The Outpatient Mental Health and Addictions Rapid Response Service (RRS) and the Wellness Recovery Integrated Comprehensive Care (WRICC) programs have been named Leading Practices by Accreditation Canada and the Health Standards Organization.
The RRS looks to ensure mental health patients don't fall through the cracks while moving between hospital and community care.
As part of the program, a nurse will call within 24 to 48 hours after a hospital discharge to review the decision, answer questions, and provide additional resources.
Meanwhile, the WRICC program supports adults with complex mental health needs who repeatedly find themselves in hospital.
"I believe we gained these certifications due to the compassion, commitment and hard work of the program staff," says Robin Crown, Outpatient Mental Health and Addictions Clinical Manager.
In order to get the certification, programs must show their practices are people-focused and lead to positive changes in care.
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